Sadly, most of us are lucky to have had one or two adults who had a memorable positive impact on us during our adolescence. And many of us have had more than our share of the teachers, coaches, therapists, doctors, etc. who we really disliked. This just isn’t right! Things need to change. We set out to identify the characteristics that differentiate the life changing adults from the others. We talked with hundreds of young people, helping adults, and then we dove into the research.